Refund Policy

ALL SALES ARE FINAL.

Due to Covid-19 precautions, as well as all items being personalized, NO REFUNDS OR EXCHANGES WILL BE PERMITTED. Be sure to check your cart for the correct size, color, and personalization if applicable.

When your order arrives, please inspect it. If an item is damaged or incorrect, please reach out to us immediately via the Contact Us tab, or by email at creations3gen@hotmail.com. We will do our best to correct the situation.

Please follow the care instructions for each item, as we are not responsible for damage that occurs from user error.